Guidelines for use

The RACGP recommend that facilitators using this video should have completed a cross cultural workshop and that ideally they should be Aboriginal or Torres Strait Islander.

Users of this video should be aware of the key points below and be able to respond to any relevant questions. The NACCHO Affiliates in their state or territory should be approached for advice.

The opening scene shows one family's experience of the 1967 Referendum and its impact on Aboriginal people on pastoral stations. The video shows vignettes of Aboriginal people from all over Australia. They stress the need to be aware of Australian history since colonization and speak candidly about what influence this has had on Aboriginal peoples' life chances.

Cultural ignorance based on false perceptions and attitudes and presumed professional roles interferes with communication and the doctor-patient relationship. This power differential can be detrimental to the doctor-patient relationship if abused.

The key points made in the video include:

• The importance of being tolerant and non-judgmental
• The significance of introducing country and family
• The use of jargon and language
• Hints and cues, gestures and body language, silence, eye contact
• Reluctance to talk to the doctor and the time required to build trust and acceptance
• Option of having an Aboriginal Health worker assist in the consultation

Duration 17 Minutes

(c) The Royal Australian College of General Practitioners (RACGP)

http://www.racgp.org.au/aboriginalhealth/video

Guidelines for use

The RACGP recommend that facilitators using this video should have completed a cross cultural workshop and that ideally they should be Aboriginal or Torres Strait Islander.

Users of this video should be aware of the key points below and be able to respond to any relevant questions. The NACCHO Affiliates in their state or territory should be approached for advice.

This video has been designed to provide participants with an insight into health services that are controlled by the local Aboriginal community. The video highlights the historical and continuing role of these services in improving the health status of Aboriginal people, and in some communities, Torres Strait Islander people.

The video portrays Aboriginal Health Workers talking about the establishment of their local Aboriginal Community Controlled Health Service. They also highlight how this movement has spread Australia-wide from the first service established at Redfern, Sydney in 1971 to over 121 services today.

The video explores commonalities, diversity, cultural principles, protocols and practices of Aboriginal Community Controlled Health Services.

Recommendations

Before viewing the video ask by a show of hands how many in the audience have actually worked in one of these services.

The facilitator should understand the concept of:

• Aboriginal self-determination and decision making
• Aboriginal Primary Health Care in action and team work in this environment
• The holistic approach to health
• Definition of 'health' as viewed by NACCHO
• Community elected Board of Management
• The integral part that Aboriginal Health Workers have in these services

Duration 12 Minutes

(c) The Royal Australian College of General Practitioners (RACGP)

http://www.racgp.org.au/aboriginalhealth/video

Guidelines for use

The RACGP recommend that facilitators using this video should have completed a cross cultural workshop and that ideally they should be Aboriginal or Torres Strait Islander.

Users of this video should be aware of the key points below and be able to respond to any relevant questions. The NACCHO Affiliates in their state or territory should be approached for advice.

The video highlights the critical role of Aboriginal Health Workers around the country. They are the frontline in delivering effective primary health care to the Aboriginal and Torres Strait Islander community across a broad range of services and locations.

Aboriginal Health workers share their experiences and talk about the diversity of their role and what this can means to them in terms of:

• The confidentiality and trust of the patient
• The importance of being local and knowing the community
• The significance of their professional and cultural roles
• Knowing how to communicate with Aboriginal patients and also knowing what not to say
• Care being family focused not just patient focused
• Espousing cultural safety in a health care setting

(c) The Royal Australian College of General Practitioners (RACGP)

http://www.racgp.org.au/aboriginalhealth/video

This booklet is a resource document for Aboriginal and Torres Strait Islander people to refer to when making decisions about health research in their communities. Click HERE to view resource

Cross-Cultural Awareness Training has been seen as a way to improve nurses' knowledge and understanding of Indigenous peoples in Australia (Aboriginal and Torres Strait Islanders) and to therefore improve service delivery and therapeutic care to them. Nurses may have undertaken this type of training in their workplace or as part of nurse education in an undergraduate degree program.

In asking Which Way in regards to this type of training and education, this paper includes the views of a selection of Aboriginal women and highlights the need to extend beyond Cross-Cultural Awareness Training to Anti-Racism Training. Furthermore, that Anti-Racism Training and addressing white race privilege is required in order to address the inequities within the health system, the marginalisation and disempowerment of Indigenous peoples (Fredericks).

Click Here to view resource

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The website and news service are considered essential reading for anyone interested in public policy issues in Australia. APO receives around 70,000 visits each month and has over 14,000 subscribers to our Weekly Briefing newsletter (Australian Policy Online, 2010).

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Click Here to view A guide for using statistics for evidence based policy, 2010 (Australian Bureau of Statistics)

04 December 2001 Department of Education, Science and Training